IncFile Review (2022) – Are They Really Worth Your Money?
Ranked #3 On Our Best LLC Service List
Surely, you are thinking about putting up your own brand and your own company but, probably, like most people you are unlucky enough to have the time to process the paperwork and to add this to your workload. And, for sure, this is the only time you have to do this search – the search for the best LLC formation service. The good thing is that you paid us a visit and, most especially, this thorough review dedicated to Incfile – one of the industry’s top LLC and incorporation services.
Through this review, we will unravel all the details that you need to know and uncover the answers to questions left unattended to give you a full view of Incfile and to help you arrive at the most appropriate decision that will benefit you as well as the future of your business.
Sneak a Peek: IncFile Got a Rating of 9/10!
The subject of whether or not an LLC formation company is worth the effort and the money is always worthy of discussion. Prior to signing up for any of their programs, you should consider these – the benefits and drawbacks of using their services, the cost and whether they meet your needs or not.
To assist you in learning IncFile further, we will reveal everything there is to know about them – from their bundles to their advantages and disadvantages, from customer reviews up to the commonly asked questions. We will also look at two more options for you to consider if ever you end up not wanting to work with them.
Before that, it is essential to get an idea of what to expect from this in-depth review. The following are the aspects we consider whenever we evaluate companies like IncFile since they are the most regarded factors by customers.
Our Main Review Points:
- Cost Efficiency
- Customer Service
- Ease of Incorporation Process
- Service Speed
These review points are the highlights of this review since they will assist you in making the best selection and will explain why IncFile received a score of 9/10, indicating that Incfile has some of the finest prices for the features you receive online when compared to other services available.
Aside from its exceptional track record, it is also one of the most popular services available with excellent client evaluations as well as more than half a million entrepreneurs and small businesses served.
Furthermore, they provide everything that only excellent online incorporation services offer, proving that they are one of the best choices for LLC formation. They provide a year of free registered agent service, free basic business formation, as well as email reminders regarding compliance requirements, and even safe online storage for your business formation documents.
However, IncFile still has a limitation that leads us to giving it a 9. And, for you to find out what the reason is, read through the sections that follow.Visitwww.incfile.com
What is IncFile & How It Started?
In an attempt to lessen the excessive paperwork and the expenses of entrepreneurs whenever they form a business, IncFile was established in 2004 in Houston, Texas. The business has built a reputation for providing high-quality service at a lesser price than its competitors.
Through matching their expertise with technology, they were able to expedite the business formation process and build a team of specialists that make it easier and faster to start and grow a once concept into a full-fledged business.
Keeping its promise to stay pretty handy like a map by providing a simple yet superior and modern experience at an unparalleled value, they have helped more than 500,000 entrepreneurs and small business owners establish and expand their companies.
Reviewing IncFile’s Features In-depth
Cost Efficiency: 9/10
As previously mentioned, IncFile is proud of the fact that for $0, they can assist you with forming your LLC and provide a full year of registered agent service. The registered agent service will renew for $119 per year after the first year, which is still a good deal.
Their Gold package, which is in the middle category, is only $149. Despite being significantly more expensive than the basic plan, this package has certain additional features that make it worthwhile to purchase.
Meanwhile, Incfile’s Platinum bundle is $100 more expensive than the Gold plan. However, it may still be worth it because it comes with a slew of other services.
With all of these, Incfile has risen to the top of our list of online services that assist with the business formation. When you consider the whole cost and what you get, Incfile is truly a wonderful deal.
Overall, Incfile offers a robust set of services to customers at a reasonable price. None of the tiers appears to be overloaded with unnecessary features, as some competitors do. Many of the basic and standard packages include services that are available from other providers for a higher price.
With an aim to provide a superior customer experience at an incomparable value, Incfile was formed in Houston, Texas, in 2004. Since their establishment, they have assisted over 500,000 entrepreneurs in forming enterprises.
Incfile has created a name for themselves recently, with a year-over-year increase of more than 200 percent. This is the impact made by word of mouth, Incfile’s another big strength. With thousands of favorable ratings around the web and only a handful of negative reviews, customers will easily be attracted to a cost-efficient and reliable company.
Customer Service: 7/10
To assess the quality of IncFile’s customer service, we tried their phone and email support options.
Honestly, the one expectation that was not satisfied was the amount of time and energy it requires just to speak to a live customer service representative. It took several phone calls for a representative to pick up the phone when we used their phone assistance and just a few holds just to get answers.
But it also depends if you call as an existing client or a new one, support quality for existing clients is 99% most likely better than for ones that are just looking around.
On the other hand, when we emailed them after hours with the same question, we received a response the following day, with more and detailed information than we got over the phone.
All in all, their email service appears to be slightly better than their phone help, since we received a much more detailed response through it.
Ease of Ordering Process: 8/10
The sole purpose of hiring an incorporation service is to save time and simplify the formation procedure. This has been the same goal of IncFile – to provide a service that is just quick and easy.
Keep in mind, however, that it is more beneficial to have all of your relevant business information ready before starting the process. If you do not have enough time to complete the order in one sitting, just in case, there is no need to worry because Incfile will store your progress and allow you to resume it at a later time.
Your steps are customised based on the state you live in and the sort of business you want to start as you go through the signup process. Throughout the application, there are small question marks and a few quick links to learn more about a certain topic or form item.
Incfile also grants you the ability to add on services that are not included in your formation plan. If you do not need these, you can just disregard them and only set your eyes on your order. Then, presto! You will realize that it only took no more than 10 minutes to complete your entire order.
Their Service Speed: 9/10
Incfile has faster turnaround times than its competitors. That is for sure because, unlike competitors who charge an extra price just for next-day processing, Incfile ensures that all orders will be processed and forwarded to your state of formation within one business day.
After everything has been filed, it is important to note that there are states that take longer than others to process business formation papers. However, if you need your business founded quickly, Incfile allows you to order expedited state processing for a cost that varies depending on your formation state, or you may better purchase their Platinum package, which already includes express service.
Overall Rating: 9/10!Visitincfile.com
IncFile’s Plans, Features and Their Pricing
Incfle, like most other LLC formation services, provides three levels of service: Silver, Gold, and Platinum. All three Incfile products are extremely affordable. We’ve broken down the distinctions between each so you can figure out which one best suits your needs.
1. Silver Package ($0 + State Fees)
(visit incfile.com to see their Silver Package)
Overview: $0 Incfile Silver is the best value for money if you do not want to file your own LLC. Despite the fact that this does not include government expenses, it is still less expensive than competitors that charge $50 to $100 more to register an LLC.
Perfect for you if… you want to form your LLC quickly and for the least amount of money possible, as competing service providers charge hundreds of dollars more for the services included in this plan.
Also, this is for you if you do not mind putting in a little more time and exerting some effort in creating an Operating Agreement and in getting your Employer Identification Number (EIN).
What’s Included in the Silver Package:
- Articles of Organization Preparation and Filing
The articles of organization are the legal documents that must be filed in order to form your new business. Under the Silver package, IncFile will generate these paperwork and file them with your state to initiate the formation of your business.
- LLC Name Availability Check
IncFile will check official records to see if the name you want to use is available, ensuring that you are in the clear. In the long run, the name availability check will save you a lot of time and work.
- Next Business Day Processing
Within one business day of receiving your order, Incfile ensures that it will be processed and forwarded to the state.
- FREE Registered Agent Service for 1 Year
As your registered agent, IncFile will be in charge of receiving and transmitting any necessary documents on your behalf, as well as protecting your personal information and ensuring that you never miss a delivery.
IncFile offers this service for free for the first year. After which, they will charge $119 each year, but you are definitely not required to renew this.
- Unlimited Customer Support
IncFile’s customer service professionals are reachable through phone from 10:00 a.m. to 7:00 p.m. ET daily as well as via e-mail to answer any inquiries or resolve any concerns you may have.
- Order Tracking
With IncFile’s smart and real-time tracking tool, you will be notified about the status of your order at all times.
- Company Alerts
Throughout the life of your LLC, IncFile will send you email reminders to notify you of approaching filing deadlines for documents like annual reports and company licenses.
- Online Document Access
Once your state of formation returns your documents to IncFile, they will publish them to your online client dashboard and alert you that they are available for viewing and downloading.
- 3rd Party Partner Services
You will receive a free tax consultation, a website and domain name, and other offers from IncFile’s third-party partners, including Bank of America.
2. Gold Package ($149 + State Fees)
(visit incfile.com to see their Gold Package)
Overview: The Gold package, which starts at $149, is Incfile’s mid-tier offering. This is $100 far from that of Silver.
Perfect for you if… you are concerned about making mistakes in your LLC filings, especially if you would rather have someone else handle your EIN registration.
Meanwhile, for new business owners, the Operating Agreement and Banking Resolution agreements are quite useful. However, you can save more money with the Silver bundle. You can just opt to purchase the forms separately or find free templates online.
What’s Included in the Gold Package:
All the services in the Silver package, plus…
- EIN (Employer Identification Number) Filing
An Employer Identification Number is also essential to acquire as soon as you establish your business (EIN). This is a 9-digit number that serves as your company’s Social Security Number. You can use this to open a business bank account, file business taxes, recruit employees, and do other things.
You can get your own EIN from the IRS pretty easily and for free, but IncFile can save you time by getting it on your behalf.
- Expedited Shipping
IncFile will send you a physical copy of your filed articles of incorporation through express shipping or within 1-3 business days.
- Banking Resolution
This document is helpful in opening a business bank account. However, this is never necessary if you already have an EIN as it serves the same purpose.
- Business Tax Consultation (very valuable)
This is a 30-minute consultation with a licensed tax practitioner from whom you can ask any clarifications or questions you have in mind regarding tax laws that may apply to your business.
- Bylaw for Your Company
This document defines how the company will operate, details the rules and regulations and how they are implemented in times of shareholders’ vote, board of directors’ meetings, in resolving issues within the company, among other things.
- Organizational Meeting Minutes
Meeting minutes must be taken at all board meetings to ensure compliance. To choose executives, set rules, and establish the issuing of shares, an initial board meeting must be convened.
With IncFile’s Gold plan, your company will never get out of track for they will take and keep meeting minutes on your behalf. If the need rises, you can request a copy from IncFile anytime.
- Your LLC’s Operating Agreement
This is a confidential agreement between the LLC’s members or owners that outlines each person’s ownership, rights, duties as well as certain ground rules for how the LLC will run. IncFile will have this curated based on the needs and nature of your business.
- Preparation of S Corporation Tax Form
For tax purposes, some LLCs ask to be categorized as S companies. If ever you choose to have your company taxed as an S corporation, IncFile will draft and file the necessary documents with the IRS.
- Gold LLC Kit
Incfile will send you a customized box to help you get your LLC up and running. The said box will bear your company’s name, will include a transfer ledger and a professional binder for organizing company paperwork.
3. Platinum Package ($249 + State Fees)
(visit incfile.com to see their Platinum Package)
Overview: Incfile’s premium package starts at $249 which is $100 more than that of the Gold package.
Perfect for you if… you are looking for the fastest business incorporation time, more essential documents, and a business website that is hosted and designed by a third-party provider.
What’s Included in the Platinum Package:
All the services and features in the previous tiers, plus…
- 2-3 day Express Shipping via FedEx
Through availing the Platinum plan, you get a rush delivery of your LLC formation paperwork and other documents.
- Express Filing
When you opt to avail Platinum, IncFile will choose expedited service if ever your state of formation allows it. This can reduce your turnaround time from weeks to days and would be beneficial if you are in a rush.
- Document Library Sample
IncFile’s legal contract templates will be available to you with the Platinum plan. You will gain access to a library of more than 25 regularly used business forms and documents developed by an attorney that you may adapt to meet your company’s specific needs.
- Deluxe Business Kit
This is similar to the Gold LLC Kit. The only difference is that it includes a die-cast corporate embossing seal.
- Domain Name and Business Email
You will be given a domain name to utilize for your company’s website as well as an official business email address. These features are available for one year at no cost. Snapweb, another Incfile third-party partner, will be responsible for developing and hosting the bespoke website and domain.
Pros and Cons of IncFile
They are one of the most cost-effective business formation services on the market, with plans starting at $0 plus state fees, compared to other options’ basic plans, which range from $40 to $100.
- Free Registered Agent Service
Every LLC formation package from Incfile includes a free year of registered agent service. After that, it’s only $119 each year, which is still lower than the standard price of registered agent service.
- Successful Track Record
With over 500,000 businesses formed since its establishment in 2004, IncFile has gained a lot of experience and has proven its efficacy as a business formation service provider. This is a proof of their consistency and dedication in treating others’ businesses as their business.
- Convenient & Useful Features
Incfile offers really useful and convenient features, such as online document storage for your formation paperwork and a client dashboard that gives a quick and easy method to manage adjustments to your firm, records crucial deadlines, and provides compliance reminders. You can also easily obtain digital copies of your company’s documentation. These will assist you in staying completely up to date on future state regulations and, without these features, you will have to keep track of everything yourself, which can be time and energy-consuming.
- Tax Services
You can get the services of Incfile’s company tax professionals. If ever you file both your personal and corporate taxes through them, they will even give you a discount which is truly budget-saving.
- Tax Consultations
As previously stated, every Incfile customer receives a complimentary hour-long business tax consultation with a certified professional. Once you’ve signed up with IncFile, you can use this service to better understand the tax requirements that relate to your company.
- Quick and Convenient Checkout
In case you are unable to finish the order in one sitting, Incfile saves your progress so you can finish it during your available time. But, if you have all of the necessary business information on hand, proceed with the order because you can complete your business order within 10 minutes through their straightforward process.
- Quick TAT
Within one business day, Incfile can file your LLC formation paperwork and other forms with your state of incorporation. They also offer a number of options to expedite the entire process.
- Mainly Positive Customer Feedback
Customer feedback about IncFile is overwhelmingly positive. Not only do they have high average rating scores, but they also have countless online reviews to back up their strong reputation and track record.
Even though their free LLC creation service is a terrific value, paying attention to the upsells will result in potentially higher overall prices. Therefore, keeping your attention to the ordering process is the key to saving your time and your budget.
IncFile used to be known for providing consistently high-quality customer service, but the case differs now for their phone assistance now seems unreliable, and they almost never answer emails from non-existing clients. While the Incfile customer service representatives are knowledgeable and polite, getting in touch with them can be so tough. According to the customers, it would take almost a week just to get a response or resolution to their issues.
- Expensive Legal Services
Only templates for legal papers are included in Incfile’s most expensive bundle. They do not have in-house lawyers to respond to legal consultations or to help you out in complex legal concerns so you will need to pay for an outside counsel. This corresponds to an additional fee on top of your formation package cost.
- State-specific Services
If your formation state has unique requirements for forming an LLC, Incfile cannot assist you. These needs will be in your hands, and will demand your presence in order to be handled directly with the state.Visitincfile.com
Their Customer Reviews and Testimonials
IncFile has so much industry experience that it is easy to access consumer feedback online, which might give you an idea of what to expect as a client.
To lessen the need for you to visit other pages, we already did the search through IncFile reviews from around the web and discovered how clients find IncFile. But, if you still want a more thorough picture of their comments, you can visit IncFile’s website and other review platforms to read through a whole bunch of reviews.
- IncFile has superb reviews on Trustpilot (read them here).
- You can also read some testimonials on BBB (Better Business Bureau).
- As well as some on ShopperApproved.com.
- You can also find some Reddit and Google reviews about IncFile but they’re pretty scattered around.
So far, here are some of the most notable features that customers liked about Incfile:
- Competitive Pricing
- Ease of Use
- Fully Packed Plans
- Friendly Customer Support
To give you a bigger picture and to help you further in finalizing your decision, we collected a few screenshots of customer reviews, both positive and negative, from various platforms and compiled them below for your reference.
Here are some Negative testimonials from Trustpilot:
And here are some Positive ones:
We’ve also gathered some IncFile testimonials from ShopperApproved.com, here are some bad ones:
And here are some Positive ones:
Is IncFile the Best Choice For You?
IncFile, like shoes, is not designed to fit everyone’s feet. Before you click the “Sign Up” button, there are a few things you should think about. With what we’ve told you, you might already have an answer to the question: Is IncFile right for you? Although it may not be suitable for every business’ needs, IncFile nevertheless provides services that may be ideal for you if you examine the following instances in which you should or should not use IncFile for LLC formation service:
When to use Incfile…
- if you are wanting to form an LLC but have a limited budget; and
- If you are looking for a package that includes critical features like a free year of registered agent service and free lifetime compliance notifications.
When NOT to use IncFile…
- If you anticipate requiring a lot of customer service;
- If your LLC formation includes a complex legal scenario; and
- If your business requires additional tools/documents necessary to incorporate an LLC in a state with specific requirements.
Best Substitutes and Alternatives to IncFile
With so many firms offering formation services, we recognize that you are reading this review to learn not only about IncFile, but also about competitors that may perform similarly at a cheaper cost or with a better deal. To help you out, we looked for two alternative providers that you would be interested in working with and that may best suit your company’s demands.
Alternative #1: ZenBusiness
ZenBusiness, one of the best LLC services online, is the greatest IncFile alternative. Incfile has greater experience, and they also provide a high level of usability and speedy formation times. ZenBusiness, on the other hand, is an excellent alternative if you prioritize getting the most return on investment, as their $39 plan contains various essential features that Incfile’s free option does not.
We also encourage you to read our full review of ZenBusiness by clicking here.
$49 + State FeesGo tozenbusiness.com
ZenBusiness is the top-rated LLC service with one the best quality to price ratios in the market. It ranks #1 in our best LLC services list.
Alternative #2: NorthWest Registered Agent
Both Incfile and Northwest make starting a business as simple as possible. However, Incfile’s inclusion of third-party partnership offerings is a minor oversight that gives Northwest the edge in this regard.
In terms of customer support, Incfile offers a great service, but it falls short of Northwest’s guide system that provides highly personalized and convenient client service.
Don’t hesitate to read our full Northwest review here.
Is it truly worth it to invest in IncFIle? Absolutely! You will be able to form an LLC for free using their basic offering. It even offers a year of free registered agent service and a slew of other useful features. Their pricing is nearly impossible to match. IncFile is, without a doubt, one of the greatest!
Furthermore, one of IncFile’s most significant advantages in this business is their exceptional customer feedback. They have high ratings on every customer review website.
However, the disadvantage of Incfile is that their service options are somewhat limited, particularly on the legal front. They do not provide legal papers or legal advice, both of which you may require in the future.
Nonetheless, if you are interested in business formation or compliance, Incfile is well worth a look. They have years of experience assisting businesses in getting started and the whole process can be completed with just a few mouse clicks. They are near the top of the list, so we strongly suggest them and are convinced that you will be satisfied with the service you receive from them.
Is IncFile Legit?
IncFile was launched in 2004 and has now formed over 500,000 company organizations. They have possibly the most amazing customer feedback reputation in their area, with approximately 30,000 online reviews, nearly all of which are quite positive. This is a clear manifestation of how much their customers like their services.
How Much is IncFiles’s Registered Agent Service?
Registered agent services are provided by all business creation companies, including IncFile. If you utilize IncFile to form your LLC, you will receive a free year of registered agent services. They charge $119/year after the first anniversary of your LLC creation.
Unlike some companies, you can decline IncFile’s free registered agent service. You can also request to cancel the registered agent service at any time by notifying IncFile before the auto-renewal date.
Which Package Should I Buy?
We highly recommend Incfile’s $0 Silver package, which includes both the whole LLC or company creation process as well as a year of registered agent service.
If you wish to add some company paperwork and an EIN, we do recommend their $149 Gold package, but the Silver plan should provide everything you truly need to get your business up and operating.
Will Incfile Help With Compliance Requirements?
Yes, definitely! The inclusion of 12 months of registered agent service by Incfile is an excellent starting point for any new firm wishing to stay compliant in the future.
Their lifetime company notifications system is included in all of their LLC and incorporation packages to notify you of critical filing deadlines.
What Is Their Refund Policy?
Incfile’s return policy is rather tight, so if you order products or services from them, we highly encourage you to double-check that it is exactly what you intend to purchase before placing your order.
Incfile will only give you a refund if you ask for one before they send any funds to your formation state, which, according to them, will happen within 24 hours. Even if you submit your request in a timely manner, you will still be charged a $30 “cancellation fee.”
How Quick Is The Overall Process (TAT)?
As already stated in the review, Incfile provides helpful hyperlinks and question bubbles to explain any spaces you find puzzling as you fill out the information they require. They also tailor the process to your state, so you will not get confused and end up supplying unneeded information.
Incfile will suggest a few add-ons for your package along the course. However, they are extremely open about the pricing. When you add or remove a feature, your price quickly adjusts, so you always know how much you are about to spend.
The ordering process would take not more than 10 minutes if you already have the information beforehand and if you are already aware of everything that you will avail.
In terms of the turnaround time, IncFile assures that all orders will be forwarded within the day to the formation state. The overall application will highly depend on how fast your state returns your documents and on the plan you purchased.
Should You Give IncFile a Go?
Definitely! They’re one of the leaders in the LLC formation business and we probably answered 99% of your questions with our review and proved that’s it’s not a coincidence that we ranked it #3 in our top LLC service list.
Not Sure About This One? Read Our Other LLC Service Reviews
#1: ZenBusiness review.
#2: Northwest Registered Agent review.
#3: IncFile review.
#4: IncAuthority Review.
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