Rocket Lawyer Review (2022) – Honest Evaluation & Alternatives
Ranked #7 On Our Best LLC Service List
Are you too busy to complete LLC formation papers on your own nd you just considered Rocket Lawyer for that job? Do you want to make sure you’re working with a reputable LLC formation service? Well, you just found the best website to assist you in your hunt for the best business formation service!
This time, we will introduce you to Rocket Lawyer, one of the simplest solutions to meet your legal needs and those of your company. Be it a quick and easy legal document, or a more complicated legal concern, Rocket Lawyer has you covered!
Still not convinced? Check out the next sections to uncover everything that you deserve to know about Rocket Lawyer, its alternative, pros & cons and more!
Sneak a Peek: Rocket Lawyer Got 7/10
Rocket Lawyer is a legal services website established in 2008. It is dedicated to transforming the legal services industry by making services more affordable, straightforward, and accessible to more individuals. Given its track record and vision, it now serves over 20 million businesses and customers that are still counting.
They also intend to make it easier for people to acquire the legal help they require, so they can focus on what is truly important — managing, balancing, and growing both their families and companies.
Individuals and small enterprises can use the services they provide at a modest fixed cost. Some of these legal services include the drafting of custom legal papers and contracts, the evaluation of documents and contracts, the formation of an LLC, corporation, or nonprofit organization, and others.
Regardless of these factors, the matter of how worthwhile it would be to choose them as a partner is always interesting to answer, as the benefits and drawbacks, cost, and how well they suit your demands are all best realized before availing any of their services. So, as promised, we will reveal everything there is to know about them – from their pricing to their pros and cons, as well as consumer feedback and commonly asked questions. We will also look into two alternatives for you to consider if you find yourself not dealing with Rocket Lawyer.
Before that, we would like to introduce you first to the factors that we and consumers like you consider the most before working with business formation services like Rocket Lawyer.
Our Main Review Points:
- Cost Efficiency
- Customer Service
- Ease of Process
- Service Speed
These review points are the highlights of this review for they will help you come up with the most appropriate decision and guide you in understanding why Rocket Lawyer is deserving of a 7/10.
Despite the comparably low rating we gave them, Rocket Lawyer has two assets: a proven track record and, most importantly, an unequalled customer base in the business.
They are also known for the significant advances they have made in recent years to improve their customer satisfaction rating. They used to get a lot of negative feedback from dissatisfied consumers, but that aspect of their service has drastically improved. The vast majority of their thousands of customer reviews these days are really good, proving how well they have grown as a business.
These are undeniably appealing, but they are still more expensive than many competitors, particularly since they do not include a registered agent service in their formation packages. Honestly, this could be a turn off to clients, especially to new breeds of entrepreneurs.
In terms of cost and service efficiency, we continue to prefer ZenBusiness and Northwest Registered Agent to Rocket Lawyer. These are the greatest business formation services we find right now that are unquestionably worth your money.
Rocket Lawyer’s Plans Features and Their Pricing
Instead of offering multiple plans, Rocket Lawyer allows non-members to purchase their services à la carte, with members choosing what suits their needs while receiving discounts or free services.
They have 1 basic subscription package with a 7-day FREE trial, after that — $39.99/month.
Once you are in their application or sign up page, you will have to fill out their application form first with your personal information, then choose features to add to the $99.99 (plus state taxes) base price for LLC or corporation formation.
The basic services included in the base price are:
- Articles of Organization Preparation and Filing
These are the paperwork that must be presented to your state of formation in order for your new company to be formally formed. Rocket Lawyer will have these drafted and filed with your formation state.
- Business Name Availability Search
They will check the business database of your formation state to verify if your desired business name is free or if it has already been claimed by another company.
- Online Document Storage
With Rocket Lawyer’s extremely well-designed online platform, you can get electronic copies of your filed formation papers at any moment.
- Hard Copies
Rocket Lawyer will deliver you actual copies of your completed articles of incorporation in addition to providing you with soft copy accessible online.
- Customer Support
Whenever you require assistance at any moment, you can contact a Rocket Lawyer support representative via phone or email.
Once you are done filling out the form, you will have to accept or decline a series of add-on features before making it to the checkout, as they do not have any packages. These add-on features that you will have to think and go through are as follows:
- Expedited Delivery
If you are in a hurry, you can pay a premium for a faster turnaround time for your business formation. However, the charge, as well as the speed of both standard and expedited turnarounds, highly depend on your formation state.
- Employer Identification Number (EIN)
Rocket Lawyer may acquire an Employee Identification Number (EIN) on your behalf for $59.99. However, given that you can obtain an EIN from the IRS for free, this is not an essential expense.
- Corporate Kit and Seal
You may receive a binder with your company name embossed on it, as well as a personalized decorative seal and some sample forms, for $99.99. You may also purchase simply the seal for $59.99.
To be honest, neither the binder nor the seal serve any real use in today’s corporate scene, but you can purchase both if you like their symbolic significance.
- Registered Agent Service
A registered agent allows you to use their address to receive mail, limiting the public access to your personal information. This service also offers reminders for crucial due dates, such as annual report filings and other compliance requirements.
Because this service is not included in their formation package, you will have to decide if you want Rocket Lawyer to play this role for your business. Non-subscribers pay an annual fee of $149.99, while subscribers to their legal services subscription plan receive a 25% discount.
Finally, after you have gone through those add-ons, Rocket Lawyer will present you with their main product: a legal services subscription. You have the option to test it out for free for 7 days before paying $39.99 each month. If ever you are unhappy with it, you can cancel your subscription at any moment.
The good news is that there is no difference in features for the LLC service itself between the member and non-member formation packages. The only difference will only lie in the additional features included with the subscription.
Subscribers ($39.99/mo) receive a wide variety of features, including:
- Free Legal Documents with Document Defense
- Ask a Lawyer Your Legal Questions
- 30 Minute Consultation on Every New Legal Matter
- Up to 40% Off Attorney Fees
- 25% Off Registered Agent Service
- Free LLC/Corporation Formation (New Members/Excludes State Fees.)
- 25% Off LLC/Corporation Formation (Existing Members/Excludes State Fees.)
NOTE: You will actually spend more if you purchase their services separately, but if you do not foresee needing anything other than business formation, it could be the best option for you.
Rocket Lawyer’s Features Review in Detail
Cost Efficiency: 6/10
As observed, Rocket Lawyer is up to $50 more expensive than some of its competitors. So, whether you’re an entrepreneur or a newcomer seeking more basic services, you can easily save money by going somewhere else and getting a wider range of options.
However, considering the excellent discounts and free document templates for your business, subscribing to Rocket Lawyer could still offer wonderful benefits for someone on a budget. Rocket Lawyer’s services may save you money over their legal service in case your business has large legal demands. This model’s cost reductions will be passed on to you later on, resulting in a more valuable and affordable service for business owners.
Rocket Lawyer was founded in 2008 with the goal of providing customers with online legal services. Since then, they have expanded their services to include everything a customer would require, from legal to business formation.
They have currently assisted over 20 million people, including both personal and business customers. In addition to the enormous client feedback they receive on their website and through numerous review platforms, this is, indeed, one of Rocket Lawyer’s assets.
Customer Service: 8/10
Rocket Lawyer provides phone, chat, and email support from 9 a.m. to 9 p.m. ET, Monday through Friday. They actually stand out in this regard, particularly for those who pay the monthly membership fee.
With the monthly membership, you will get email and chat support, attorney consultations, and other benefits. However, regardless of your membership level, you can still submit questions and receive a response within one business day.
In contrast to these, we observed that Rocket Lawyer seems to imply that you will need to hire an attorney, as they appear to purposefully exclude some complex definitions and support measures. So, in case you are unfamiliar with various estate planning documents, you may easily find this disappointing and frustrating.
Ease of Process: 8/10
Indeed, the interface of Rocket Lawyer’s website is incredibly user-friendly, as you can handle your LLC formation paperwork and other relevant legal documents at a glance. The site even gives suggestions based on your business which makes the entire process easier and smoother.
Unlike most of its competitors, they do not provide tiered packages. Instead, you will have to browse a few add-ons before checking out. This strategy is beneficial because it simplifies the process and removes misunderstandings or confusion about what is required and what is not, saving you from frustration.
However, because you will not know all they have until you go to the checkout, you will not have an idea as to how much you will spend and a chance to compare costs without putting in extra effort, which may put your patience to the test.
Still, regardless of your business demands, the most time you will take walking through the form, making your selections, and reaching the checkout screen is roughly 5 – 10 minutes.
Service Speed: 7/10
To acquire an estimate for turnaround times for your state of formation, you simply proceed through the order form to the page where you choose whether or not to expedite your purchase. There, you will see estimates of the number of days required for both expedited and normal processing periods on this page.
Although this is a bit of a pain and it would be nice if it were in a more visible area, we cannot help but appreciate the fact that they provide such specific estimates, which clients frequently ask.
They’ve Scored 7 out of 10!
Rocket Lawyer’s Customer Feedback on Popular Reviews Sites
As previously said, Rocket Lawyer used to get a lot of criticism, but over the last several years, their service quality has improved significantly.
Before, people usually misunderstood the free trial for their legal subscription service. Now, Rocket Lawyer managed to communicate it with clarity. This resulted in far fewer misunderstandings and a surge in positive feedback, which frequently emphasized the company’s easy access to a wide range of legal papers as well as its excellent customer service.
This has been evident in third-party online review platforms, where the company has received overwhelmingly positive feedback – a rarity in the online legal services industry and proof of their consistency.
As proof, below are the average ratings they currently have on various review platforms:
Also, we have collected from these online platforms screenshots of valid customer feedback to give you a better picture of how it is to work with Rocket Lawyer. And, of course, they are not perfect so we attached negative reviews too.
Here are some Rocket Lawyer’s testimonials from Better Business Bureau:
Also, here are some from ConsumerAffairs:
Here’s what people from TrustPilot think about RocketLawyer:
Lastly, here are some testimonials from Sitejabber:
Pros & Cons of Rocket Lawyer
- Comprehensive Legal Services Subscription: They provide extensive legal services subscription that covers all types of document filings as well as access to attorney consults and other services. There is also no risk in trying out their 7-day free trial offer.
- Track Record: Rocket Lawyer is by far the most popular online business services company in the United States for having served over 25 million consumers since 2008. They have a customer volume that even the foundations of the industry such as LegalZoom and MyCorporation cannot compete with.
- Customer Reviews: Client feedback on Rocket Lawyer is overwhelmingly positive. They even have high average rating scores on third-party review websites, which authentically shows how they perform and how customers perceive their performance.
- Satisfaction Guarantee: Rocket Lawyer, unlike the majority of its competitors, provides a money-back guarantee. They provide a satisfaction guarantee that covers 100% of all fees paid to Rocket Lawyer if you contact them within 30 days of purchase. They will either fix the problem, credit your account for future purchases, or refund your money.
- Pricing: If you do not subscribe to their legal services for $39.99 a month, you will realize that their pricing is too high for what you get. In comparison to other LLC providers that give a lot more functionality for $60 or less, their $99.99 option for non-members is not definitely not worth it offering.
Is Rocket Lawyer the Best Choice For You and Your Business Needs?
With everything we have shared to you, you could have an answer to the question: Is Rocket Lawyer right for you? Despite this, we still provide more reasons for you to like or dislike Rocket Lawyer. They may not be suited to every business’ needs but they still have features that could be just right for you if you consider the following:
When TO Use Rocket Lawyer?
- Rocket Lawyer is a firm that offers a variety of legal services in one package. They provide a one-of-a-kind legal subscription service that includes great savings, registered agent services, and more.
- If you’re already interested in their legal services subscription, then sign up now for you will also obtain LLC service as part of it.
- Rocket Lawyer is also the greatest option for you and your business if you anticipate your company has or will require a large number of legal services. If you sign up for their service, you will receive legal consultations, a legal evaluation of each document, and discounts on various services.
- Meanwhile, if you are a new customer or a first-time entrepreneur who subscribes to their legal service, it may still work for you because it includes free business formation services.
When NOT To Use Rocket Lawyer?
- If all you need is an LLC creation service, there are less expensive options for the basic services provided by Rocket Lawyer’s $99.99 non-member package. Consider the ones listed below, which provide lower-cost packages beginning at $39 and include free registered agent service and much more.
Alternatives and Substitutes for Rocket Lawyer
With so many companies providing formation services, we understand that you are reading this review not just to learn about Rocket Lawyer, but also about alternatives that may perform better than it at a cheaper cost. As promised, we looked for two more companies that you would be interested in working with and that will best meet the needs of your company.
Alternative #1: ZenBusiness
The Rocket Lawyer business formation bundle, which costs $99.99, offers much fewer features than ZenBusiness’s $39 plan. As you can see, ZenBusiness is still less expensive than a month’s subscription to Rocket Lawyer. ZenBusiness is one of the only few companies that provides its services at such cost. They indeed have an astonishingly comprehensive plan that includes registered agent service, a business bylaws template, and an accounting review.
One can also easily conclude that their $149 plan is much more worth it than subscribing to Rocket Lawyer as it includes yearly report service, compliance monitoring, an EIN, and a banking resolution template.
We encourage you to read our full review of ZenBusiness to get a good idea of what they’re all about.
Alternative #2: Northwest Registered Agent
Northwest provides the combination of business creation and registered agent service for only $35/month, whereas Rocket Lawyer costs a lot more for both services. Keeping this in mind, Northwest is the best choice if you do not require recurring legal services.
Although Northwest does not have as many low-cost options as ZenBusiness, its $35/no business formation package offers premium registered agent services, first-rate customer service, and other benefits that outperform Rocket Lawyer’s offerings.
And if you want to know more about Northwest Registered Agent – we urge you to read our full review here.
After its establishment in 2008, Rocket Lawyer’s degree of experience has grown into a record that is difficult to match. They have assisted millions of customers and provided a variety of services such as business formation, access to legal documents, and legal services from attorneys.
Rocket Lawyer’s online incorporation ordering process is streamlined. You do not have to spend as much time combing over features to figure out what you need for your business, as you may with other services. They are also notable for having positive customer reviews and a swift, efficient customer care system with extended hours that you will definitely like.
Despite the fact that there are many businesses in the same industry across the United States, they separate themselves by offering free LLC business creation to individuals who pay a monthly membership fee ($39.99). Although this subscription with formation service is reasonably priced, it is clear that they would prefer you to subscribe to their whole legal services plan rather than order their services separately, which is pretty honest. So, if you are interested in this subscription plan, the chance to receive free incorporation service as a new member is a good deal.
However, the main disadvantage for them is that their $99.99 price point for formation service is not a good value, especially when some competitors offer pricing that is 50% lower while also having registered agent service.
Nonetheless, we, like the majority of readers and customers, would like to use a service that is more basic and entirely focused on LLC formation services rather than being obliged to pay for an ongoing membership. So, if you have the same point of view and are still looking for an incorporation service with the best overall value and significantly lower pricing, check out ZenBusiness or Northwest Registered Agent.
Is Rocket Lawyer Legit?
Rocket Lawyer first opened its doors in 2008, and they’ve served over 25 million customers since then. Rocket Lawyer has largely excellent customer reviews in addition to its impressive customer volume.
They have thousands of internet reviews and maintain high average rating scores so they are definitely legit!
How Much is Rocket Lawyer’s Registered Agent Service?
Most of the time, we recommend that customers obtain registered agent service in conjunction with their formation. Unfortunately, Rocket Lawyer does not provide registered agent service with their LLC or incorporation services, therefore you must purchase it separately for $149.99.
Which Package Should I Buy?
Unlike its competitors, Rocket Lawyer does not offer multiple plans. Instead, you have an option to purchase their services a la carte or to subscribe to their full services with a monthly subscription fee ($39.99).
Their formation package should include everything you need to get your firm up and running. But, if you do not see yourself or your business demand for legal services, then it is advisable to purchase their services separately.
Will Rocket Lawyer Help With Compliance Requirements?
They do so to some extent, but if you want their aid with ongoing requirements, you will have to purchase these services separately, as their LLC/corporation formation package does not include any future compliance assistance.
Rocket Lawyer offers a registered agent service for $149.99 per year, but no annual report service, thus their level of assistance with ongoing compliance obligations is less than outstanding.
Does Rocket Lawyer Offer Publication Service?
In some states, you must publish the establishment of your corporation in a local newspaper. Arizona and Nebraska, for example, demand publishing for both LLCs and corporations. New York, on the other hand, requires it exclusively for LLCs while Pennsylvania and Georgia require it only for corporations.
Many rival businesses in this field do not offer publication support, but Rocket Lawyer does. They do, however, charge a fee of $299 for this service, which does not include the actual cost of newspaper publishing or any necessary county fees.
What Is Their Refund Policy?
Rocket Lawyer has a generous return policy, offering a complete refund if you request it within 30 days of your purchase date. The only exception to this policy is state fees that they are unable to recover.
How Quick Is The Overall Process?
Rocket Lawyer’s order process is both perplexing and straightforward because you will not know how much you are spending until you get to the checkout. This is because Rocket Lawyer does not offer any “packages.” You, in a sense, create your own package.
Fortunately, going through the entire order menu will not take long. They even do an excellent job of describing each add-on so you do not really waste your time.
Rocket Lawyer’s turnaround time frames vary depending on the standard of your formation state, and might range from a few days to several weeks.
In general, their turnaround times are comparable to those of the majority of other LLC formation services.
So Should I Use Them for My LLC?
Rocket Lawyer is one of the pioneers of affordable law services and LLC incorporation services. But despite it’s popularity – it’s definitely not the cheapest option with the most benefits. While it may be the best option if you and your business will require a lot of custom law help – other, regular entrepreneurs who are just looking to form an LLC – definitely have better options.
Not Sure About This One? Read Our Other LLC Service Reviews
#1: ZenBusiness review.
#3: IncFile review.
#4: IncAuthority Review.
#5: Nolo review.
#6: MyCorporation review.
#7: CorpNet review.
#8: Rocket Lawyer review.